Reference

Privacy Policy for Your puloutoto Account

Account setup, Auto Roulette activity, and DANA or QRIS wallet checks create data we use only to run your account, handle support requests, and protect access.

Account dataWallet recordsCookie choicesSupport requests

Explore Lobby Read FAQ

How Our Policy Handles Data

puloutoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account, confirm an OTP, add a wallet name, or open a lobby title such as Asgardian Rising, we record only the data needed to keep the account working and to investigate security events. puloutoto may process your name, phone number, login time,

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device type, IP range, wallet reference, and request history from live chat, WhatsApp, or email. DANA, OVO, GoPay, and QRIS records are used to match deposits or withdrawals with your account name, not to build unrelated profiles. We may retain records for fraud checks, dispute handling,
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and duties that apply where local law permits account access. If a request is not permitted under local law, we may need to decline or narrow that request and explain the reason through support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Privacy

Privacy questions should reach a person, not disappear into a form. We handle account-data requests through live chat, WhatsApp, and email every day from 09:00 to 23:00 WIB. To protect you, we may ask you to confirm your phone number, recent wallet method, or the last login device before we discuss account records.

Team online

Live chat

Use live chat from the lobby footer for quick privacy questions about cookies, session alerts, or wallet matching. We answer from 09:00 to 23:00 WIB and may ask you to confirm the phone number on your account.

WhatsApp support

Send privacy requests through the WhatsApp contact shown after login if you need help updating a name, phone number, or wallet label. We never ask for your password, OTP, or full QRIS receipt image.

Email requests

Email is better for access, correction, or deletion requests because we can track the case clearly. Include your account ID, registered phone number, and the data you want us to check or change.

DATA CONTROLS

Six Controls Around Your Data

Privacy works only when the account flow is clear. We separate login data, wallet records, game activity, and support messages so each team sees only what they need for their task.

Account data

Your account profile covers your registered name, phone number, login ID, and OTP confirmation status. We use those details to open access, verify requests, and prevent account changes made by someone else.

Wallet records

DANA, OVO, GoPay, and QRIS records are stored with transaction time, account reference, and status. We use them to match deposits, confirm withdrawals, and resolve cases where a wallet name does not match.

Cookie handling

Cookies help us remember language choice, login session, device type, and basic lobby preferences. You can clear cookies in your browser, but we may ask for OTP again when the device looks new.

Session checks

Open Account > Security > Sessions to see active device records, recent login time, and location signals. If a device looks wrong, contact support and we can help secure the account after identity checks.

Retention period

We keep account, wallet, and support records only as long as needed for service operation, dispute handling, security checks, and legal duties. Older records are restricted or removed when retention is no longer needed.

Change requests

You can ask us to correct profile data, update a phone number, or check a stored wallet label. For your safety, we require OTP confirmation and may ask for the last used payment method.

Privacy Questions You Ask First

These answers explain how privacy requests work before you open or update an account. We keep the wording practical because most requests are about login access, wallet data, cookies, or support chat history. If your case involves local-law limits, our support team will explain what we can process and what we must retain.

We collect your registered name, phone number, login ID, OTP status, device type, IP range, and account activity. Wallet records from DANA, OVO, GoPay, or QRIS are added only when you make a payment request.

No. We use your data for account access, wallet matching, security checks, support replies, and duties that apply where local law permits. We do not sell your profile, phone number, or payment record to outside marketers.

Contact live chat, WhatsApp support, or email from 09:00 to 23:00 WIB. We will ask you to verify your phone number and account ID before sharing stored account, wallet, or support records.

Yes, you can ask support to correct profile data. We may require OTP confirmation, your account ID, and a recent wallet method such as DANA or QRIS before changing details tied to withdrawals.

Cookies keep your session active, remember language choice, and help us detect unusual device behavior. If you clear them, you can still return, but we may request OTP again before account access continues.

We keep wallet and support records for service operation, dispute checks, security review, and legal duties. When those reasons no longer apply, records are restricted, anonymized, or removed according to our retention process.

You can request deletion through email or support. Some records may need to remain for payment disputes, security cases, or duties under local law, and we will explain any part we cannot remove.

Privacy Policy for Your puloutoto Account

Reach Us About Privacy

Live chat

WhatsApp support

Email requests

Six Controls Around Your Data

Account data

Wallet records

Cookie handling

Session checks

Retention period

Change requests

Privacy Questions You Ask First

01 What data does puloutoto collect when I open an account?

02 Does puloutoto sell my personal data?

03 How can I ask for a copy of my account data?

04 Can I correct a wrong name or phone number?

05 Why do you store cookies on my device?

06 How long do you keep payment and support records?

07 Can I delete my account data completely?

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